The devastating second wave of COVID-19 pandemic has further exposed the gaps in India’s healthcare system. While a lot has been said and written about the absent infrastructure, lack of human resources and gross underfunding of the health system, it is important to put this into the context of healthcare as a constitutionally mandated fundamental right. This must also include protection and promotion of patients’ rights through Patients’ Rights Charter (PRC), a set of 13 interconnected patients’ rights notified by Ministry of Health and Family Welfare (MoHFW) in August 2018.
Even after three years, PRC remains to be adopted by the health departments of states and union territories (UTs). Supreme Court has recently issued notice to the Union Government over non-compliance of PRC considering the urgency of the matter.
Oxfam India has been advocating for the adoption of PRC ever since the pandemic began. During the pandemic, hospitals have been overcharging, denying treatment, falsely imprisoning for non-payment of bills, holding dead bodies hostage and discriminating based on caste, religion, and gender. These are not just non-compliance of patients’ rights but also gross violations of over dozes of Indian laws linked to fundamental rights in the constitution itself as NHRC shown in this November 2019 notification.
Oxfam India’s #RightsOverProfits campaign has been demanding implementation of PRC in five states – Uttar Pradesh, Bihar, Chhattisgarh, Jharkhand, and Odisha. We have been mobilizing communities, creating awareness, getting endorsements from officials and elected representatives. Way before the second wave hit, we have been organizing discussions and public gathering in Uttar Pradesh’s Balrampur, Chandauli, Pratapgarh, Hamirpur and other districts since January 2021. Many district collectors (DCs) in Uttar Pradesh have acknowledged the positive role of PRC and given go ahead to display the same in public health facilities under their jurisdiction.
Similarly in Odisha, Oxfam India organised successful PRC awareness campaign in March 2021 in five districts. With the support from the administration, PRC has been displayed at 3 primary health centres (PHCs) and community health centers (CHCs) in each campaign district. We also met with 25 members of legislative assembly (MLAs) in Odisha to sensitize them about the importance of PRC.
An MLA meet on PRC was organised on 26 March 2021, to discuss the Patients’ Rights Charter and its notification in the state of Odisha. The meet was attended by 11 MLAs including Speaker of Odisha Assembly Surya Narayan Patro, 3 Ministers including Health Minister Sri Naba Kishore Das, Science and Technology Minister Sri Ashok Chandra Panda, Micro, Small & Medium Enterprises Minister Divya Shankar Mishra. Health Minister and Speaker expressed their concerns with regards to the violations of Patients’ Rights and committed to organise a meeting with the relevant department dignitaries to discuss the matter in detail and look into the notification process at the earliest.
In Chhattisgarh, the Oxfam India delegation met with the state health minister T S Singh Deo and urged him to notify PRC in the state . He assured of taking up follow up action the issue in April 2021.
After the second wave, it is important to further intensify the campaign for notification of PRC at district, state and national level as PRC is not yet a reality in single state or UT. The Supreme Court’s notice to the union government on the matter provide fresh momentum to push PRC from MoHFW which just informed parliament last week that PRC is pending at the state level. Without PRC, the vision to provide healthcare of all will remain incomplete. Oxfam India will continue to work with communities and state governments to ensure successful implementation of patients’ rights charter along with grievance redressal mechanism. This is crucial for more effective regulation of the private health sector and to make healthcare accessible for all, not just privileged.
Akshay Tarfe is a media specialist at Oxfam India.
📢Oxfam India is now on Telegram. Click here to join our Telegram channel and stay tuned to the latest updates and insights on social and development issues.
Aug 4, 2023 | Savvy
Jul 6, 2023 | Savvy
May 30, 2023 | Savvy
Mar 31, 2023 | Savvy
Mar 30, 2023 | Savvy
Mar 2, 2023 | Savvy
Jan 17, 2023 | Savvy
Mar 9, 2023 | Savvy
Dec 23, 2022 | Savvy
Dec 2, 2022 | Savvy
Nov 28, 2022 |
Nov 22, 2022 | Savvy
Nov 14, 2022 | Savvy
Oct 31, 2022 | mahika@oxfamindia.org
Oct 3, 2022 | Savvy
Sep 15, 2022 | Savvy
Aug 12, 2022 | Savvy
Aug 9, 2022 | Savvy
Jun 29, 2022 | Savvy
Jun 29, 2022 | Savvy
May 30, 2022 | Savvy
May 30, 2022 | Savvy
May 5, 2022 | Savvy
May 26, 2022 | Savvy
Mar 21, 2022 | Savvy
Feb 20, 2022 | Savvy
Feb 16, 2022 | Savvy
Jan 25, 2022 | Savvy
Jan 13, 2022 | Savvy
Jan 9, 2022 | Savvy
Dec 31, 2021 | Savvy
Jan 17, 2022 | Savvy
Dec 17, 2021 | admin
Dec 16, 2021 | Savvy
Dec 14, 2021 | Savvy
Feb 28, 2022 | Savvy
Oct 15, 2021 | Savvy
Oct 12, 2021 | Savvy
Oct 10, 2021 | Savvy
Oct 10, 2021 | Savvy
Oct 8, 2021 | Savvy
Oct 6, 2021 | Savvy
Oct 4, 2021 | Savvy
Sep 29, 2021 | Savvy
Oct 10, 2021 | Savvy
Sep 16, 2021 | Savvy
Sep 5, 2021 | Savvy
Sep 1, 2021 | Savvy
Sep 15, 2021 | Savvy
Jul 23, 2021 | Savvy
Jul 7, 2021 | Savvy
Jun 4, 2021 | Savvy
May 17, 2021 | Savvy
Jun 7, 2021 | Savvy
Apr 15, 2021 | Savvy
Apr 9, 2021 | Savvy
Apr 1, 2021 | Anisha
Mar 14, 2021 | Savvy
Mar 12, 2021 | Savvy
Mar 2, 2021 | Savvy
Feb 19, 2021 | Savvy
Feb 14, 2021 | Savvy
Jan 12, 2021 | Savvy
Jan 12, 2021 | Savvy
Dec 23, 2020 | Savvy
Dec 3, 2020 | Savvy
Jan 4, 2021 | radhika
Apr 1, 2021 | radhika
Dec 23, 2020 | radhika
Sep 30, 2020 | Savvy
Sep 30, 2020 | Savvy
Sep 30, 2020 | Savvy
Sep 30, 2020 | Savvy
Aug 25, 2020 | Savvy
Sep 30, 2020 | radhika
Aug 9, 2020 | Savvy
Aug 5, 2020 | Savvy
Aug 21, 2020 | radhika
Aug 4, 2020 | Savvy
Sep 30, 2020 | radhika
Sep 30, 2020 | radhika
Aug 1, 2020 | Savvy
Jul 17, 2020 | Savvy
Jul 15, 2020 | Savvy
Mar 5, 2021 | Savvy
Jun 30, 2020 | Savvy
Jun 30, 2020 | radhika
Jun 30, 2020 | Savvy
Jun 30, 2020 | Savvy
Jun 30, 2020 |
Jun 30, 2020 | radhika
Jun 24, 2020 |
Jun 24, 2020 |
Jun 30, 2020 |
Jun 15, 2021 |
Jun 30, 2020 | Savvy
Jun 30, 2020 | radhika
Jul 29, 2020 | Savvy
May 31, 2020 | Savvy
Jul 29, 2020 | Savvy
May 31, 2020 | Savvy
May 31, 2020 | Savvy
May 31, 2020 | Savvy
May 28, 2020 | Savvy
May 31, 2020 | radhika
May 31, 2020 |
May 31, 2020 | radhika
May 31, 2020 | radhika
May 31, 2020 | Animesh Prakash
May 31, 2020 | radhika
May 31, 2020 | radhika
Jun 3, 2020 | radhika
Jun 3, 2020 | Anisha
Jun 3, 2020 | radhika
Jun 3, 2020 | radhika
Dec 5, 2019 | radhika
Jun 3, 2020 | radhika
Dec 18, 2019 | radhika
Dec 5, 2019 | radhika
Dec 5, 2019 | radhika
Oct 23, 2019 | Anisha
Dec 5, 2019 | radhika
Oct 9, 2019 | radhika
Oct 9, 2019 | radhika
Dec 5, 2019 | radhika
Dec 18, 2019 | radhika
Sep 25, 2019 | radhika
Dec 18, 2019 | radhika
Sep 25, 2019 | radhika
Sep 25, 2019 | radhika
Nov 21, 2019 | radhika
Sep 19, 2019 | radhika
Dec 5, 2019 | radhika
Feb 20, 2020 | radhika
Dec 18, 2019 | radhika
Dec 5, 2019 | Anisha
Aug 19, 2019 | radhika
Dec 18, 2019 | radhika
Dec 18, 2019 | radhika
Dec 5, 2019 | radhika
Dec 5, 2019 | radhika
Dec 18, 2019 | radhika
Dec 18, 2019 | Anisha
Dec 5, 2019 | radhika
Aug 1, 2019 | radhika
Jul 31, 2019 | radhika
Dec 5, 2019 | radhika
Dec 18, 2019 | radhika
Dec 5, 2019 | radhika
Dec 5, 2019 | radhika
Dec 5, 2019 | Anisha
Dec 5, 2019 | radhika
Dec 18, 2019 | radhika
Dec 5, 2019 | radhika
Jun 27, 2019 | radhika
Jun 19, 2019 | radhika
Dec 18, 2019 | Anisha
Sep 27, 2019 | Anisha
Jun 19, 2019 | Anisha
Dec 18, 2019 | Anisha
May 27, 2019 | sanya
May 24, 2019 | Anisha
Jul 23, 2020 | ursila
Sep 9, 2019 | ursila
Sep 9, 2019 | Anisha
Sep 9, 2019 | ursila
May 13, 2019 | ursila
Sep 30, 2019 | ursila
Sep 19, 2022 | ursila
Sep 10, 2019 | ursila
Oct 24, 2019 | ursila
Oct 7, 2019 | ursila
Oct 24, 2019 | ursila
Feb 20, 2020 | ursila
Nov 11, 2019 | ursila
Oct 30, 2019 | ursila
Jun 3, 2020 | ursila
Nov 18, 2019 | ursila
Sep 27, 2019 | ursila
Oct 7, 2019 | ursila
May 31, 2020 | ursila
Oct 24, 2019 | ursila
Oct 24, 2019 | ursila
Oct 24, 2019 | ursila
Oct 24, 2019 | ursila
Apr 5, 2019 | ursila
Nov 18, 2019 | Anisha
Sep 27, 2019 | ursila
Feb 20, 2020 | ursila
Sep 9, 2019 | ursila
Oct 7, 2019 | ursila
Oct 7, 2019 | ursila
Sep 23, 2019 | ursila
Oct 24, 2019 | Anisha
Sep 10, 2019 | ursila
Sep 27, 2019 | admin
Oct 24, 2019 | ursila
Oct 31, 2019 | oxfamadmin
Oct 7, 2019 | ursila
Apr 5, 2019 | ursila
Feb 20, 2020 | admin
Sep 9, 2019 | ursila
Apr 5, 2019 | admin
Sep 9, 2019 | ursila
Oct 7, 2019 | admin
Oct 7, 2019 | admin
Oct 24, 2019 | admin
Oct 24, 2019 | admin
Apr 5, 2019 | admin
Oct 24, 2019 | admin
Oct 7, 2019 | admin
Oct 24, 2019 | admin
Apr 5, 2019 | admin
Sep 27, 2019 | admin
Oct 24, 2019 | ursila
Apr 5, 2019 | Anisha
Oct 24, 2019 | Anisha
Sep 27, 2019 | Anisha
Sep 12, 2022 | admin
Apr 5, 2019 | Anisha
Oct 7, 2019 | ursila
Oct 1, 2019 | Anisha
Oct 30, 2019 | Anisha
Oct 7, 2019 | Anisha
Oct 7, 2019 | ursila
Oct 24, 2019 | Anisha
Apr 5, 2019 | Anisha
Sep 10, 2019 | Anisha
Oct 7, 2019 | ursila
Oct 24, 2019 | ursila
Oct 7, 2019 | ursila
Oct 24, 2019 | ursila
Oct 24, 2019 | ursila
Oct 30, 2019 |
Oct 7, 2019 | ursila
Oct 7, 2019 | Anisha
Oct 7, 2019 | Anisha
Oct 1, 2019 | Anisha
Oct 7, 2019 | Anisha
Sep 27, 2019 | ursila
Oct 24, 2019 | ursila
Oct 1, 2019 | ursila
Nov 14, 2019 | ursila
Oct 24, 2019 | ursila
Oct 1, 2019 | Anisha
Oct 24, 2019 | Anisha
Oct 7, 2019 | Anisha
Oct 7, 2019 | ursila
Apr 5, 2019 | ursila
Nov 18, 2019 | Anisha
Sep 9, 2019 | Anisha
Sep 10, 2019 | Anisha
Nov 21, 2019 | Anisha
Oct 7, 2019 | Anisha
Sep 10, 2019 | Anisha
Sep 27, 2019 | ursila
Oct 24, 2019 | ursila
Sep 20, 2022 | Anisha
Nov 11, 2019 | Anisha
Oct 7, 2019 | Anisha
Oct 24, 2019 | Anisha
Oct 1, 2019 | Anisha
Sep 10, 2019 | Anisha
Oct 24, 2019 | Anisha
Oct 30, 2019 | Anisha
Oct 1, 2019 | ursila
Oct 24, 2019 | ursila
Oct 30, 2019 | ursila
Oct 30, 2019 | Anisha
Oct 1, 2019 | ursila
Sep 27, 2019 | Anisha
Oct 7, 2019 | Anisha
Sep 10, 2019 | oxfamadmin
Oct 24, 2019 | ursila
Sep 27, 2019 | ursila
Nov 18, 2019 | Anisha
Oct 7, 2019 | ursila
Oct 24, 2019 | ursila
Oct 7, 2019 | ursila
Sep 10, 2019 | ursila
Oct 7, 2019 | ursila
Nov 11, 2019 | Anisha
Oct 24, 2019 | ursila
Nov 11, 2019 | ursila
Oct 24, 2019 | oxfamadmin
Oct 1, 2019 | Ravi
Oct 1, 2019 | Ravi
Sep 27, 2019 | Ravi
Oct 7, 2019 | Anisha
Oct 7, 2019 | oxfamadmin
Oct 24, 2019 | Anisha
Sep 10, 2019 | Anisha
Oct 7, 2019 | Ravi
Sep 27, 2019 | Ravi
Dec 5, 2019 | Anisha
Oct 24, 2019 | Avantika
Jan 9, 2020 | Avantika
Oct 24, 2019 | Avantika
Oct 24, 2019 | Avantika
Oct 1, 2019 | Avantika
Oct 1, 2019 | Avantika
Oct 24, 2019 | Avantika
Sep 10, 2019 | Avantika
Nov 18, 2019 | Avantika
Sep 9, 2019 | Avantika
Sep 9, 2019 | Avantika
Sep 27, 2019 | Avantika
Sep 27, 2019 | Avantika
Oct 24, 2019 | Avantika
Oct 24, 2019 | Avantika
Sep 10, 2019 | Avantika
May 13, 2019 | Avantika
Oct 1, 2019 | Avantika
Apr 5, 2019 | Avantika
Apr 5, 2019 | oxfamadmin
Oct 7, 2019 | Avantika
Oct 1, 2019 | Avantika
Nov 14, 2019 | Avantika
Sep 27, 2019 | Ravi
Oct 24, 2019 | Avantika
Oct 1, 2019 | oxfamadmin
May 27, 2020 | oxfamadmin
Sep 10, 2019 | oxfamadmin
Oct 24, 2019 | oxfamadmin
Dec 5, 2019 | oxfamadmin
Oct 24, 2019 | oxfamadmin
Oct 7, 2019 | oxfamadmin
Oct 24, 2019 | oxfamadmin
Jun 12, 2020 | oxfamadmin
Sep 27, 2019 | oxfamadmin
Oct 24, 2019 | oxfamadmin
Sep 27, 2019 | oxfamadmin
Oct 3, 2019 | oxfamadmin
Oct 24, 2019 | oxfamadmin
Sep 27, 2019 | oxfamadmin
Oct 1, 2019 | oxfamadmin
Sep 27, 2019 | oxfamadmin
Sep 27, 2019 | oxfamadmin
Oct 24, 2019 | oxfamadmin
Sep 9, 2019 | oxfamadmin
Sep 10, 2019 | oxfamadmin
Oct 7, 2019 | oxfamadmin
Oct 24, 2019 | oxfamadmin
Oct 7, 2019 | oxfamadmin
Sep 9, 2019 | oxfamadmin
Nov 18, 2019 | oxfamadmin
Oct 24, 2019 | oxfamadmin
Sep 19, 2023 | oxfamadmin
Oct 7, 2019 | oxfamadmin
Oct 24, 2019 | oxfamadmin
Nov 6, 2019 | oxfamadmin
Sep 10, 2019 | oxfamadmin
Oct 7, 2019 | oxfamadmin
Jan 9, 2020 | oxfamadmin
Sep 10, 2019 | oxfamadmin
Oct 30, 2019 | oxfamadmin
Oct 1, 2019 | oxfamadmin
Sep 9, 2019 | oxfamadmin
Oct 24, 2019 | oxfamadmin
Dec 16, 2019 | oxfamadmin
Sep 27, 2019 | oxfamadmin
Sep 27, 2019 | oxfamadmin
Sep 10, 2019 | oxfamadmin
Oct 7, 2019 | oxfamadmin
Sep 27, 2019 | oxfamadmin
Nov 18, 2019 | oxfamadmin
Apr 5, 2019 | oxfamadmin
Oct 24, 2019 | oxfamadmin
Feb 20, 2020 | ursila
Apr 5, 2019 | oxfamadmin
Sep 27, 2019 | oxfamadmin
Oct 24, 2019 | oxfamadmin
Oct 24, 2019 | oxfamadmin
Sep 27, 2019 | oxfamadmin
Jan 9, 2020 | oxfamadmin
Sep 27, 2019 | oxfamadmin
Oct 7, 2019 | oxfamadmin
Sep 27, 2019 | oxfamadmin
Oct 1, 2019 | oxfamadmin
Nov 21, 2019 | oxfamadmin
Sep 10, 2019 | oxfamadmin
Oct 24, 2019 | oxfamadmin
Oct 7, 2019 | oxfamadmin
Oct 30, 2019 | oxfamadmin
Oct 30, 2019 | oxfamadmin
Nov 15, 2019 | oxfamadmin
Oct 7, 2019 | oxfamadmin
Oct 7, 2019 | oxfamadmin
Sep 27, 2019 | oxfamadmin
Sep 27, 2019 | oxfamadmin
Oct 1, 2019 | oxfamadmin
Oct 24, 2019 | oxfamadmin
Jan 9, 2020 | oxfamadmin
Oct 24, 2019 | oxfamadmin
Sep 27, 2019 | oxfamadmin
Oct 24, 2019 | oxfamadmin
Dec 16, 2019 | oxfamadmin
Oct 7, 2019 | oxfamadmin
Sep 9, 2019 | oxfamadmin
Nov 18, 2019 | oxfamadmin
Oct 7, 2019 | oxfamadmin
Oct 24, 2019 | oxfamadmin
Oct 7, 2019 | oxfamadmin
Oct 1, 2019 | oxfamadmin
Oct 7, 2019 | oxfamadmin
Oct 7, 2019 | oxfamadmin
Oct 7, 2019 | oxfamadmin
Apr 5, 2019 | oxfamadmin
Oct 7, 2019 | oxfamadmin
Oct 7, 2019 | Avantika
Oct 30, 2019 | oxfamadmin
Jan 9, 2020 | oxfamadmin
Oct 24, 2019 | oxfamadmin
Oct 24, 2019 | oxfamadmin
Oct 7, 2019 | oxfamadmin
Feb 20, 2020 | oxfamadmin
Oct 1, 2019 | oxfamadmin
Sep 30, 2019 | oxfamadmin
Sep 30, 2019 | oxfamadmin
Oct 24, 2019 | oxfamadmin
Oct 7, 2019 | oxfamadmin
Oct 7, 2019 | oxfamadmin
Oct 1, 2019 | oxfamadmin
Sep 10, 2019 | oxfamadmin
Oct 1, 2019 | oxfamadmin
Sep 27, 2019 | oxfamadmin
Oct 7, 2019 | oxfamadmin
Sep 10, 2019 | oxfamadmin
Sep 27, 2019 | oxfamadmin
Oct 3, 2019 | oxfamadmin
Oct 7, 2019 | oxfamadmin
Dec 16, 2019 | oxfamadmin
Apr 5, 2019 | oxfamadmin
Oct 24, 2019 | oxfamadmin
Oct 24, 2019 | oxfamadmin
Oct 7, 2019 | oxfamadmin
Sep 9, 2019 | oxfamadmin
Oct 1, 2019 | oxfamadmin
Oct 24, 2019 | oxfamadmin
Oct 7, 2019 | oxfamadmin
Sep 27, 2019 | oxfamadmin
Oct 30, 2019 | oxfamadmin
Oct 24, 2019 | oxfamadmin
Oct 7, 2019 | oxfamadmin
Oct 7, 2019 | oxfamadmin
Oct 3, 2019 | oxfamadmin
Sep 10, 2019 | oxfamadmin
Sep 10, 2019 | oxfamadmin
Oct 7, 2019 | oxfamadmin
Oct 1, 2019 | oxfamadmin
Oct 24, 2019 | oxfamadmin
Dec 5, 2019 |
Nov 18, 2019 |
Oct 24, 2019 | oxfamadmin
Sep 9, 2019 |
Oct 7, 2019 |
Oct 24, 2019 |
Sep 27, 2019 | oxfamadmin
Oct 1, 2019 | oxfamadmin
Nov 15, 2019 | oxfamadmin
Oct 7, 2019 | oxfamadmin
Sep 10, 2019 | oxfamadmin
Oct 1, 2019 | oxfamadmin
Oct 7, 2019 | oxfamadmin
Oct 1, 2019 | oxfamadmin
Oct 30, 2019 | oxfamadmin
Oct 24, 2019 | oxfamadmin