Josh (Joint Operation for Social Help)

Project Theme


Target Group


Project Period

01 Apr 2014 - 31 Mar 2015

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JOSH has been working by involving urban poor youth in the resettlement colonies and slums of Trilokpuri and Kalyanpuri in East Delhi. JOSH run a Youth Resource Center, were youth of the area are taught basic English. Apart from providing non formal education, these students are trained and capacity build on different legislations like RTI Act, Right to Education Act and other rights based issues. The Community Resource Centre of JOSH engages with community members to become active participants in the school governance through school watch process and building capacity for involving creatively in School Management Committee.

Impact by partner
  • 297 youth were trained in basic functional English and computer literacy.
  • 226 education related grievances and 38 Right To Information applications were filed by the community with support from JOSH • More than 3000 signatures were collected and sent to the Minister of Education and Chief Minister of Delhi, to institute a grievance redress mechanism within the RTE Act
  • 12 EWS camps were organized where more than 240 people accessed information on rules and procedures and filled application forms.
  • 250 parents and SMC members were capacitated on SMC roles and responsibilities and functioning.
  • Specific changes reported from schools where parents and community participated in school inspection.
  • DoPT issued these guidelines and templates as part of their recommendation towards proactive disclosure to all public authorities in all the states. Josh as a member of National Task Force set up by DoPT was involved in in the formulation of guidelines and templates of information disclosure at different levels of the education system

Case Study

Lalita is a 29 year old housewife from Trilokpuri. She got in touch with the community resource centre and their work and received trainings on Right to Education and Right to Information Act. Lalitas life changed gradually and she began to take active interest in the issues of the community particularly on education as she too had a child who goes to school.

Lalita is now a regular with the activities of the Community Resource Centre and have successfully elected to the School Management Committee of the school where her son studies. Lalita is active in demanding accountability from the school and campaigns locally with her peers in the community and SMC on Right to Education. She has become a voice of the community in the SMC and receives regular information from Josh for her activities.